User Interface

Offer and features of


KYC Requirements

  • Not required for most transactions

Minimum/Maximum Transaction Limits

  • Minimum varies by currency
  • No strict maximum

Security Features

  • Non-custodial
  • SSL encryption

Exchange Rates Competitiveness

  • Competitive

Privacy Policy

  • Available on website, emphasizes data minimization

Anonymity Conditions Description

  • No registration; KYC only if flagged




Test Result

Overall rating
User Interface
Refund Policy
Transaction Speed
Customer Service
Collected From User Data Points


SimpleSwap, since its inception in 2018, has carved out a niche as a non-custodial exchange service, supporting over 500 cryptocurrencies for instant crypto-to-crypto exchanges without the need for registration. Its ease of use and wide range of supported tokens make it accessible to both beginners and experienced traders.

A significant strength of SimpleSwap is its user-friendly interface, which simplifies the exchange process. However, the platform charges approximately 4.95% in fees, which is higher than many competitors. Users should be aware of the variable exchange rates and compare them before completing a trade. Despite higher fees, SimpleSwap’s privacy and security measures are commendable, as it does not require KYC for most transactions, ensuring user anonymity and data minimization.

SimpleSwap supports transactions with varying minimums by currency but generally imposes no strict maximum limits, providing flexibility. Users appreciate the platform’s transaction speeds, which align with its promise of instant exchanges. Customer support is frequently highlighted for its responsiveness and helpfulness, and the platform scores well on its refund policy.

Compared to FixedFloat, SimpleSwap offers a broader range of cryptocurrencies but at a higher cost. The absence of KYC for most transactions is a common strength. However, SimpleSwap's higher fees may deter cost-conscious users.

In conclusion, SimpleSwap stands out for its ease of use, wide cryptocurrency support, and strong emphasis on privacy and security. Users should, however, be mindful of the higher fees when choosing this platform.

Ethan Parker
Senior Content Editor

Pro's & Con's

What we like:
  • No registration required
  • Supports over 500 cryptocurrencies
  • User-friendly interface
  • Non-custodial, enhancing security and privacy
  • Offers mobile app and affiliate program
What we don't like:
  • Fees are not explicitly stated
  • Exchange rates may vary




SimpleSwap Review: Trading Fees, Features & User Feedback

Ethan Parker
July 9, 2024

Founded in 2018, SimpleSwap is an exchange platform designed to facilitate the easy and efficient swapping of digital assets. It prides itself on being a user-friendly, accountless cryptocurrency exchange that supports more than 500 cryptocurrencies. The platform provides options for both floating and fixed rate exchanges while eliminating the necessity for KYC verification.

Key Takeaways

  • SimpleSwap offers a user-friendly, KYC-free, accountless cryptocurrency trading platform, supporting over 500 digital assets with fiat purchase options via Mastercard and Visa.
  • The platform has a unique fee structure where it profits based on favorable exchange rates rather than set percentage fees, along with potential variability due to network fees.
  • SimpleSwap prioritizes security with features like an anonymized browser extension and provides 24/7 customer support, which is highly praised for its responsiveness and effectiveness.

What is SimpleSwap?

SimpleSwap provides a seamless and user-friendly platform for exchanging cryptocurrencies, established in 2018. Its robust system assures secure and effective swaps by pooling liquidity and assets from various exchanges. This allows users to effortlessly exchange crypto across multiple blockchains without encountering complicated procedures, with the site being praised for its:

  • Easy-to-navigate interface
  • Trustworthiness
  • Ability to facilitate cross-chain token swaps

What distinguishes SimpleSwap is its non-mandatory KYC policy that lets users trade without needing an account. Key aspects of this model include:

  • No obligation to set up an account or go through extensive verification steps
  • An appealing choice for those valuing privacy and simplicity

It accommodates fiat currency purchases using Mastercard and Visa, simplifying access to cryptocurrency purchases.

The benefits of choosing SimpleSwap are many.

  • Support for over 500 digital assets available for trading
  • Around-the-clock customer service

These services amplify the experience by incorporating extra security checks as part of their loyalty program offerings.

Dedicated efforts from the SimpleSwap team have resulted in creating a highly dependable platform focused on smooth transactional experiences. It serves as a hassle-free gateway catering specifically to your needs whether you’re engaged in swapping tokens or just navigating through their portal.

In summary, Simplwswap stands apart as an all-encompassing efficient cryptocurrency exchange platform designed keeping diverse clientele requirements in mind with wide-ranging support extended to numerous crypto-assets.

How SimpleSwap Works

SimpleSwap offers a user-friendly platform for instantaneous cryptocurrency exchanges without necessitating the creation of an account or undergoing KYC procedures, which streamlines the swap process and is highly valued by its users. To execute a trade on SimpleSwap, one needs to:

  1. Pick the crypto asset they want to exchange.
  2. Select the crypto asset they wish to receive in return.
  3. Input both the amount and recipient wallet address.
  4. Commence with initiating the exchange.

The user will transfer their crypto assets into a provided deposit address. Once SimpleSwap confirms receipt, it sends out funds directly to whatever destination was specified.

As an instant cryptocurrency exchange service provider, SimpleSwap features two kinds of transactions: those completed at floating rates that fluctuate alongside market conditions and fixed-rate trades securing an unchangeable amount assuming deposits are fulfilled within 20 minutes from starting a transaction—offering different solutions according to individual trading strategies or comfort levels regarding volatility risks.

Users benefit from Easy-to-use token swapping capabilities since there’s no need for logging in nor divulging personal information—a commitment to expedited transfers while preserving privacy has made this mechanism increasingly popular among various sectors within cryptospace adherents.

In essence, SimpleSwap prides itself as being a convenient option when needing rapid switches between cryptocurrencies due mainly because it eliminates many encumbrances found in more conventional exchange scenarios. Thus establishing itself as preferred choice amongst digital currency traders seeking smooth transition processes without added complexities often seen elsewhere within similar exchanges environment.

Supported Cryptocurrencies

SimpleSwap offers a remarkable platform for crypto trading with an expansive selection of more than 500 cryptocurrencies. This diverse range grants users the ability to engage with numerous digital assets, such as Bitcoin, Ethereum, Ripple, Litecoin, Cardano, Polkadot, Chainlink Stellar and Dogecoin among many others.

With this wide spectrum of supported coins, SimpleSwap facilitates portfolio diversification and enables exploration of varied investment avenues.

Boasting support for exchanging in excess of 900 different coins- SimpleSwap demonstrates its adaptability serving as a multifaceted exchange that caters to the needs both beginning traders and those well versed in cryptocurrency providing them with copious opportunities for engaging in crypto trades accessing investments.

SimpleSwap Trading Fees

SimpleSwap’s fee structure significantly differs from that of conventional exchanges. The platform makes a profit when the exchange is executed at rates better than anticipated, aligning its revenue with the efficacy and promptness of swapping rather than relying on predetermined fees.

Users should take note that:

  • Network fees are separate costs paid to miners for transaction inclusion in a block, which aren’t factored into SimpleSwap’s initial quote.
  • Consequently, this may cause variations in what users actually receive compared to what was initially indicated.
  • It has been reported by some swappers that there can be notable disparities in network fees between different transactions.

The variability introduced by such a fee system may present an element of financial uncertainty. This factor ought to be considered by those trading on SimpleSwap who have particular sensitivity to changes in cost.

Considering the Low transactional charges and lack of eradicating standard percentage-based commissions, Simple Swap is particularly appealing for numerous individuals active within crypto exchanging circles.

User Experience and Interface

The SimpleSwap platform is built to offer an easy and intuitive user experience, perfectly suited for beginners as well as seasoned crypto traders. With a straightforward interface, the service enables users to effortlessly choose their desired assets for exchange, input the swap information seamlessly and proceed with their transactions without any fuss.

Trading on SimpleSwap can be done through its web-based interface or by using mobile apps compatible with both iOS and Android systems. This versatility allows traders to engage in crypto trading from anywhere at any time, enhancing convenience for those who prefer handling trades via smartphones. The mobile application has garnered commendable reviews, evidenced by its 4.6-star rating on Google Play Store, which reflects strong customer satisfaction.

SimpleSwap streamlines the process of conducting swaps where customers can easily move through the steps on either the website or app: selecting swap details and finalizing deals smoothly. Features such as price alert settings and notification updates add value for active participants in crypto markets looking to stay informed about market movements.

Overall, SimpleSwap’s attention to creating a fluid transactional environment emphasizes their dedication towards providing an exemplary trade experience. Its accessibility attracts a vast range of users from novices just embarking upon cryptocurrency trading adventures right up to professionals seeking efficiency in trade operations.

In essence, SimpleSwap offers multiple distinctive aspects that cater extensively across various trader profiles.

  • A clean-cut simple layout
  • Fast-paced secure asset exchanges
  • Support extended over numerous cryptocurrencies
  • No need whatsoever for account creation or registration
  • Constantly available customer support

Together these elements facilitate seamless engagement with all necessary ingredients included within the site ensuring each transaction is handled conveniently from start to completion.

Customer Service and Support

SimpleSwap excels in customer support, a critical aspect of any cryptocurrency exchange. The platform provides 24/7 customer support, including a live chat feature, which significantly enhances the overall user experience. The live chat is particularly praised for its quick response times, with customer support often responding within 30 minutes.

Users have reported positive experiences with SimpleSwap’s support team, especially when dealing with transaction issues. In cases where transactions were delayed or coins were not received, the support team was noted for promptly resolving these issues and ensuring the safety of users’ assets. This level of reliability and responsiveness is crucial for maintaining user trust and satisfaction.

In addition to handling transaction issues, the support team also assists with incorrectly performed transactions, such as sending coins to the wrong network. To get help, simply provide your ticket number when contacting the support team. This comprehensive support ensures that users can trade with confidence, knowing that help is readily available if needed.

Overall, SimpleSwap’s customer service and support are highly effective, providing timely and reliable assistance to users. The platform’s commitment to customer satisfaction is evident in the positive feedback from users who have interacted with the support team.

Security Measures

At SimpleSwap, the utmost importance is placed on security. The platform has implemented a variety of defenses to ensure that user information and assets are protected robustly. A significant addition for enhancing safety is the browser extension, which bears similarity to MetaMask, offering users a secure option for storing their trading funds securely.

Among the offered features by SimpleSwap include:

  • User data anonymization aimed at bolstering performance after obtaining consent from users,
  • Increased privacy for individuals while simultaneously optimizing functionality across the platform,
  • Comprehensive protection strategies. It’s important to recognize that no security system can guarantee complete immunity against all potential risks.

Should there be credible indications of compromised defense measures, SimpleSwap asserts its authority to freeze accounts in an effort to thwart unwarranted access and safeguard assets belonging not just to individual uses but also ensures greater health of its trade community. This preventative stance reflects SimpleSwap’s dedication to creating and preserving a trusted environment conducive to trading activities among its user base.

SimpleSwap Loyalty Program

The SimpleSwap Loyalty Program allows users to gain additional rewards in accordance with their transaction activity. Four tiers of membership within the program provide escalating perks and cashback opportunities in Bitcoin for each completed transaction when a user ascends to that tier, encouraging continued engagement with trading on the platform as they strive for greater benefits.

Users are automatically enrolled into the loyalty program at no cost, and they receive its advantages directly proportionate to their volume of transactions. It is important to recognize that these rewards cannot be transferred or exchanged. They are designed exclusively for the individual who has earned them through their use of SimpleSwap.

SimpleFlexibly responding to market dynamics and customer input, may from time-to-time revise elements such as progression requirements, levels attainable within the loyalty program, eligible amounts per transaction, and evaluation periods. This approach ensures that both incentives offered by the platform stay relevant and valuable based on real-world usage patterns.

SimpleSwap Affiliate Program

SimpleSwap’s Affiliate Program presents an appealing prospect for users to gain from commissions by referring others. Affiliates can start with a reward of 0.4% per successful exchange conducted by their referrals, with the option available within certain program tools to increase this commission rate up to 5%, significantly enhancing the potential for earnings.

There is a Two-Tier Affiliate Program in place which allows participants not only to attract direct referrals but also incentivizes them to bring in additional affiliates under them, thus boosting their profit margins through indirect referral activities. Such a tiered system serves as an incentive for active engagement and network building among those promoting SimpleSwap.

To aid affiliates in marketing efforts and driving sign-ups via the invite system, SimpleSafe offers a suite of efficient promotional instruments.

  • API
  • DeFi API
  • Banner
  • Button
  • Widget

These resources facilitate seamless integration into existing websites or platforms and bolster affiliate strategies aimed at increasing user registration on SimpleSwap.

There is set minimum withdrawal threshold specified at 0.008 BTC within the affiliate program that enables participants quick access to withdraw their accrued rewards.

In essence, SimpleSwap extends an attractive and adaptive avenue through its Affiliate Program, enabling individuals not just passive earning opportunities but also rewarding proactive promotion of our trading platform while widening its base of enthusiastic users.

SimpleSwap Alternatives

While SimpleSwap offers a solid service for converting cryptocurrencies, there are various other options worthy of attention. Coinbase stands out as a prominent digital currency broker that enables trading Bitcoin, Ethereum, and additional crypto assets across 32 nations. Its intuitive interface and extensive user support have made it a favored choice among cryptocurrency traders.

Kriptomat operates from within the EU with full licensing as an exchange and wallet provider, accommodating more than 350 types of cryptocurrencies. It presents an uncomplicated process to purchase, sell, and hold onto digital currencies. Bitstamp boasts its status as the EU’s original regulated cryptocurrency exchange platform known for swift verification processes along with dependable services — optimal for exchanging both crypto assets and fiat currencies.

The leading blockchain ecosystem in the world is encapsulated by Binance, which hosts the largest asset exchange in this category complemented by a broad suite of products related to digital assets. Established back in 2014 in Spain, Bit2Me deals with over 230 forms of cryptocurrencies, emphasizing ease-of-use coupled with all-encompassing experiences when it comes to cryptocurrency trading.

These alternatives each come equipped with their own set of specialities that cater specifically to diverse needs associated with users’ individual preferences during their crypto trading ventures.

Pros and Cons of Using SimpleSwap

SimpleSwap offers a number of benefits, such as:

  • An easy-to-use interface
  • A broad range of cryptocurrency support
  • Lack of traditional fees based on percentages
  • A model without accounts and free from KYC procedures, attracting those who value privacy and simplicity.

It’s important to recognize some limitations. SimpleSwap imposes fees that can significantly fluctuate with each transaction, leading to unpredictability in costs. Users are not provided with an intricate breakdown of the fee structure, which might raise concerns for transparency-minded individuals. Also unsuitable for day trading activities due to the platform’s reliance on chain transactions settlement times being slower compared with off-chain trades.

Taking everything into account, although SimpleSwap presents various advantages for its users’ experience within the digital asset exchange realm. They must consider both pros and cons carefully to establish if this is indeed their ideal swap platform suited for meeting specific cryptocurrency trade requirements.

Real User Feedback

SimpleSwap has received positive feedback from users, as evidenced by its Trustpilot rating of 4.3 out of 5 based on customer reviews. A significant majority, 86%, of these reviews are 5-star ratings, indicating a high level of satisfaction among users.

Many users highlight the following benefits of SimpleSwap for exchanging cryptocurrencies:

  • Ease of use
  • Convenience
  • Straightforward interface
  • Quick transaction process

These features make SimpleSwap a popular choice for both novice and experienced traders.

In addition to the positive feedback, some users have also shared their experiences with SimpleSwap’s customer support. The quick response times and effective issue resolution have been noted as key factors contributing to their overall satisfaction.

While there are occasional complaints, such as delays in transactions or issues with fees, the majority of users report a positive experience with SimpleSwap, making it a reliable service for crypto trading.


SimpleSwap stands out as a user-friendly and reliable cryptocurrency exchange platform that caters to a wide range of users. Its accountless and KYC-free trading model, extensive support for over 500 cryptocurrencies, and user-friendly interface make it an attractive option for both novice and seasoned traders. The platform’s unique fee structure, while introducing some variability, offers a different approach compared to traditional exchanges.

The robust customer service, effective security measures, and additional features like loyalty and affiliate programs further enhance the user experience. Despite some drawbacks, such as fee unpredictability and the platform’s unsuitability for day traders, SimpleSwap remains a strong contender in the cryptocurrency exchange market.

In conclusion, SimpleSwap offers a comprehensive and efficient solution for those looking to swap cryptocurrencies with ease and convenience. Its innovative features and commitment to user satisfaction make it a platform worth considering for your crypto trading needs.

Frequently Asked Questions

Do I need to create an account or go through KYC to use SimpleSwap?

Indeed, with SimpleSwap, it’s possible to exchange cryptocurrencies without the necessity for establishing an account or completing KYC (Know Your Customer) verification processes.

How many cryptocurrencies does SimpleSwap support?

SimpleSwap offers support for more than 500 cryptocurrencies and possesses the capability to facilitate exchanges involving over 900 different coins.

What are the fees for using SimpleSwap?

SimpleSwap avoids imposing conventional percentage-based charges. Rather, it earns revenue when the exchange concludes at a rate that exceeds expectations. It’s important to note, though, that network fees are not accounted for in the initial quote and will incur extra costs.

How can I earn rewards through SimpleSwap?

Participation in SimpleSwap’s Loyalty Program enables you to accumulate cashback rewards correlating with your transaction history, while their Affiliate Program provides a means for earning commission by referring new users.

What should I do if I encounter an issue with my transaction on SimpleSwap?

Should you experience a problem with your transaction on SimpleSwap, do not hesitate to contact their customer support team which is available 24/7 via live chat for a swift and efficient resolution.

About the author

Ethan Parker
Senior Content Editor

Ethan is the go-to crypto guru at Exchange Flow, with nearly a decade steering traders through crypto exchange platforms worldwide, Ethan brings welcome clarity to the complex terrain of digital currencies. His hands-on approach to testing and analyzing exchanges worldwide makes his reviews and articles valuable information for readers and newcomers in the crypto world. Beyond his crypto expertise, Ethan is a retro gaming enthusiast and an explorer at heart, using his crypto gains to fuel adventures around the world. Dive into Ethan’s articles and reviews for a global perspective on cryptocurrency that’s as enlightening as it is engaging.

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