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Transferable to your own wallet
Self-custody of cryptocurrencies plays an important role for many users who want to manage their cryptocurrencies and thus their "private keys" themselves and not leave them in the hands of the exchange. Most exchanges offer the option of sending the purchased cryptocurrencies to their own wallet.
Deposit protection is a safeguard for the assets of users of a stock exchange or broker, which is intended to protect investors in the event of insolvency or a high loss due to a hacker attack. Service providers based in Germany are legally obliged to provide deposit protection of €100,000. In some cases, international exchanges have a special insurance policy that covers a certain portion of the assets instead of a deposit guarantee.
The overall rating is the average of our individual ratings. Our ratings do not constitute investment advice, but merely our personal opinion. You are welcome to use them as rough indicators and additional perspective. In the dynamic and fast-growing crypto sector, parameters can often change from one day to the next, so we cannot guarantee that the rating data is up to date. Therefore, please never use our ratings as an isolated basis for decision-making and not as a substitute for your own research.
This rating describes our personal assessment of the user-friendliness of the product. How easy is the onboarding process? How modern is the user interface and is it easy to use? Are all the important functions quick and easy to find? We ask ourselves all these questions in order to give a personal rating from 1 to 10 points.
This rating describes our assessment of the fee structure of a stock exchange or broker. It is not only the amount of fees that can differ, but also the type of fees. The most common type of fees for crypto exchanges are the "maker/taker" fees or spreads. In some cases, there are also hidden fees that are not recognizable to users at first glance.
For products or services in the crypto space, trust and security should be the biggest factors in the selection process. Since we could not seriously evaluate the technical security of a platform or product, we analyze publicly available factors such as security features, location, regulation, certifications, audits, team/company, general reputation and, of course, track record.
Crypto doesn't have to be cryptic. Especially for beginners, the first contact with the crypto world can be overwhelming. With this rating, we give our assessment of how easy it is for beginners to find their way around: from the onboarding process to using the most important functions.
Customer support is an important factor for many users. A long wait or no response at all in the event of problems can be frustrating, especially when it comes to sensitive topics such as finances. With this rating, we give our assessment of the quality of customer support. In order to provide as balanced an assessment as possible, we also include user opinions from other platforms in our evaluation.
Some exchanges and brokers are regulated by financial supervisory authorities in certain countries/states. This often entails strict financial regulatory requirements and compliance requirements to which the company must adhere. Regulatory clarity can contribute to greater transparency and thus also greater trustworthiness.
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Overview
Quick Facts
Pionex is a cryptocurrency exchange established in 2019 with a focus on automated trading, with 16 free built-in trading bots. It is an especially great platform for traders that are just getting started with trading bots.
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Pro's & Con's
Pionex
Features
Feature Overview
Unique Features
- Automated trading with 16 free bots
- Manual trading with limit and market orders available
- Extremely low trading fees of only 0.05%
Tradable Assets
- Cryptocurrencies
Trading Options
- Derivatives
Pionex
User Interface
Pionex
User Reviews
The Pionex trading interface is exceptionally user-friendly and includes charts powered by TradingView.
Pionex is best for free automated crypto trading bots with various trading strategies13. It offers a wide range of features, including competitive fees, a user-friendly interface, and a variety of payment methods
Pionex is generally well-received by users, with many praising its user-friendly interface. However, it has been noted that the platform may have a learning curve for beginners using bots
The fee structure is recognized for its competitiveness. However, the transparency around the costs of overnight positions and financing could be improved, according to some users.
Pionex's security measures are well-received, yet there are occasional reports of technical issues and delayed transactions from its user base.
Pionex's customer service feedback is varied. Some users are satisfied with the quick and helpful responses, while others are frustrated by slow response times and issue resolution difficulties
Pionex is appreciated for its automated trading bots and user-friendly interface, though beginners may find the bot features complex. Security is generally well-regarded, but technical issues have been reported. Customer support receives a range of feedback.
About
Pionex
Pionex
Users?
Score
About the author
Ethan is the go-to crypto guru at Exchange Flow, with nearly a decade steering traders through crypto exchange platforms worldwide, Ethan brings welcome clarity to the complex terrain of digital currencies. His hands-on approach to testing and analyzing exchanges worldwide makes his reviews and articles valuable information for readers and newcomers in the crypto world. Beyond his crypto expertise, Ethan is a retro gaming enthusiast and an explorer at heart, using his crypto gains to fuel adventures around the world. Dive into Ethan’s articles and reviews for a global perspective on cryptocurrency that’s as enlightening as it is engaging.