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Transferable to your own wallet
Self-custody of cryptocurrencies plays an important role for many users who want to manage their cryptocurrencies and thus their "private keys" themselves and not leave them in the hands of the exchange. Most exchanges offer the option of sending the purchased cryptocurrencies to their own wallet.
Deposit protection is a safeguard for the assets of users of a stock exchange or broker, which is intended to protect investors in the event of insolvency or a high loss due to a hacker attack. Service providers based in Germany are legally obliged to provide deposit protection of €100,000. In some cases, international exchanges have a special insurance policy that covers a certain portion of the assets instead of a deposit guarantee.
The overall rating is our editorial judgement of the platform as a whole. It draws on the six individual ratings, but it is not their average and has no fixed weights. Our ratings do not constitute investment advice, but merely our personal opinion. You are welcome to use them as rough indicators and additional perspective. In the dynamic and fast-growing crypto sector, parameters can often change from one day to the next, so we cannot guarantee that the rating data is up to date. Therefore, please never use our ratings as an isolated basis for decision-making and not as a substitute for your own research.
This rating describes our personal assessment of the user-friendliness of the product. How easy is the onboarding process? How modern is the user interface and is it easy to use? Are all the important functions quick and easy to find? We ask ourselves all these questions in order to give a personal rating from 1 to 10 points.
This rating describes our assessment of the fee structure of a stock exchange or broker. It is not only the amount of fees that can differ, but also the type of fees. The most common type of fees for crypto exchanges are the "maker/taker" fees or spreads. In some cases, there are also hidden fees that are not recognizable to users at first glance.
For products or services in the crypto space, trust and security should be the biggest factors in the selection process. Since we could not seriously evaluate the technical security of a platform or product, we analyze publicly available factors such as security features, certifications, audits, team/company, general reputation and, of course, track record.
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Customer support is an important factor for many users. A long wait or no response at all in the event of problems can be frustrating, especially when it comes to sensitive topics such as finances. With this rating, we give our assessment of the quality of customer support. In order to provide as balanced an assessment as possible, we also include user opinions from other platforms in our evaluation.
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Pionex Review
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Pionex is a solid choice for traders interested in automated trading, offering 16 free built-in bots and competitive fees of 0.05%. However, it might be overwhelming for beginners due to the complexity of its bot features. Security is generally good, though some users report technical issues. Customer support has mixed reviews, with some delays in response times. Overall, Pionex is ideal for traders seeking automation but may require a learning curve for new users.
Overview
Quick Facts
Pionex, a cryptocurrency exchange founded in 2019, is tailored for automated trading by specializing in 16 free integrated trading bots. It is particularly well suited for those who are new to automated trading and want to maximize their gains.
Informations
Pro's & Con's
Pionex
Features
Feature Overview
Unique Features
- Automated trading with 16 free bots
- Manual trading with limit and market orders available
- Extremely low trading fees of only 0.05%
Tradable Assets
- Cryptocurrencies
Trading Options
- Derivatives
Our
Pionex
Review
Our Rating
Conclusion
Pionex is a solid choice for traders interested in automated trading, offering 16 free built-in bots and competitive fees of 0.05%. However, it might be overwhelming for beginners due to the complexity of its bot features. Security is generally good, though some users report technical issues. Customer support has mixed reviews, with some delays in response times. Overall, Pionex is ideal for traders seeking automation but may require a learning curve for new users.
Customer Reviews
/ 5 average rating from 0 reviews
Write a Review
Share your experience! Your review can help others make informed decisions. Let us know what worked well and what could be improved. Your feedback is valuable and will contribute to our community’s knowledge.
The Pionex trading interface is exceptionally user-friendly and includes charts powered by TradingView.
Pionex is best for free automated crypto trading bots with various trading strategies13. It offers a wide range of features, including competitive fees, a user-friendly interface, and a variety of payment methods
Pionex has received positive feedback from users who appreciate its intuitive interface. However, it does have a learning curve for new users who are looking to utilize beginner bots.
The fee structure is recognized for its competitiveness. However, the transparency around the costs of overnight positions and financing could be improved, according to some users.
Pionex's security measures are well-received, yet there are occasional reports of technical issues and delayed transactions from its user base.
Pionex's customer service feedback is varied. Some users are satisfied with the quick and helpful responses, while others are frustrated by slow response times and issue resolution difficulties
Pionex is appreciated for its automated trading bots and user-friendly interface, though beginners may find the bot features complex. Security is generally well-regarded, but technical issues have been reported. Customer support receives a range of feedback.
About
Pionex
Pionex
| Crypto Exchange | Cryptos | Trading Fee | Withdrawal Fee | For US Users? | EF Score |
|---|---|---|---|---|---|
 WEEX | 1162 | 0.1 % | ₿ 0.00016 | No |  9.8 /10 |
 MEXC | 1262 | 0.05 % | ₿ 0.00002 | No | 9.6 /10 |
 Binance | 416 | 0.1 % | VariesBinance sets this fee itself and adjusts it to activity on the Bitcoin network. On 2026-10-03 it charged 0.00002 BTC for a Bitcoin network withdrawal, about $1.69 at Binance's BTC/USDT price. | No | 9.4 /10 |
 OKX | 304 | 0.35OKX US entry tier (OKX INC.) for US residents. The global and EEA entry tier is 0.08% maker and 0.10% taker. % | VariesOKX charges the Bitcoin network fee it shows on its withdrawal page, and the amount changes with network load. On 2026-10-03 it showed 0.000015 BTC, about $1.27 at the OKX BTC index price. | Yes | 9.3 /10 |
 Bitpanda | 600 | 0.99 % | VariesBitpanda adjusts this fee to congestion on the Bitcoin network and says it earns nothing from it. On 2026-10-03 it showed 0.00000598 BTC, about $0.51 at Bitpanda's BTC price. | No | 9.2 /10 |
 KuCoin | 837 | 0.1 % | ₿ 0.00009 | No | 8.9 /10 |
 Bitvavo | 426 | 0.25 % | VariesBitvavo sets this fee itself and changes it with blockchain capacity. On 2026-10-03 it charged 0.000017 BTC, about $1.44 at Bitvavo's BTC/USDC price. | No | 8.8 /10 |
 eToro | 150 | 1 % | VariesMoving BTC from your eToro investment account to the eToro crypto wallet costs 2% of the amount (at least $1, at most $100). Sending it from the wallet to an external address then costs only the Bitcoin network fee. | Yes | 8.8 /10 |
 Kraken | 627 | 0.8 % | VariesKraken may adjust this fee as its costs and market conditions change. On 2026-10-03 its fee page showed 0.000015 BTC for a Bitcoin withdrawal when viewed from the US. | Yes | 8.8 /10 |
Pionex | 310 | 0.05 % | ₿ 0.000018 | No | 8.5 /10 |
 Bybit | 393 | 0.1 % | VariesBybit sets this fee itself, and the amount has changed recently. On 2026-10-03 Bybit showed 0.000038 BTC for a Bitcoin network withdrawal. | No | 8.5 /10 |
 Coinbase | 406 | 0.9Coinbase Advanced spot entry tier for US residents. In the EU and UK the entry tier is 0.25% maker and 0.50% taker; in Brazil, India and other international markets it is 0.09% maker and 0.10% taker. % | VariesCoinbase sets this fee from its own estimate. Estimated Bitcoin network cost on 2026-10-03: about $0.36 (range $0.12 to $0.83 over the previous 24 hours, mempool.space). | Yes | 8.3 /10 |
 BSDEX | 10 | 0.35 % | ₿ 0 | No | 8.2 /10 |
 Bitfinex | 95 | 0 % | ₿ 0.00006 | No | 8.1 /10 |
 Bitstamp | 114 | 0.4 % | VariesBitstamp charges its own estimate of the Bitcoin network fee plus a processing fee it does not publish, and shows the total before you confirm. Estimated network cost on 2026-10-03: about $0.36 (range $0.12 to $0.83 over the previous 24 hours, mempool.space); the processing fee comes on top. | Yes | 8.1 /10 |
 Bitget | 513 | 0.1 % | ₿ 0.00002 | No | 8 /10 |
 justTRADE | 73 | 0.125 % | Not possiblejustTRADE does not allow transfers of crypto into or out of your account. | No | 8 /10 |
 Crypto.com | 416 | 0.5 % | VariesCrypto.com Exchange quotes 0.0004 BTC for a Bitcoin withdrawal, about $33.82 at its BTC price on 2026-10-03. The quote is based on an estimate of network fees, so the final fee may differ. | Yes | 8 /10 |
 Trade Republic | 50 | 0Trade Republic charges no commission on crypto trades. You pay a €1 settlement fee per trade, plus a spread in the price. % | VariesTrade Republic charges no fee to send crypto; you pay only the Bitcoin network fee. Estimated network cost on 2026-10-03: about $0.36 (range $0.12 to $0.83 over the previous 24 hours, mempool.space). | No | 7.9 /10 |
 Phemex | 139 | 0.1 % | ₿ 0.000015 | No | 7.8 /10 |
 Scalable Capital | 32 | 1% % | ₿ 0.99% - 0.69% | No | 7.8 /10 |
 CEX.IO | 272 | 0.25 % | VariesCEX.IO lists this fee as floating and sets the amount itself. On 2026-10-03 it listed 0.000075 BTC, about $6.35 at CEX.IO's BTC price. | Yes | 7.5 /10 |
 Relai | 1 | 1Relai charges a 1.00% service fee on transactions of €50 to €99,999.99, plus its own margin in the price. % | No feeRelai's wallet is non-custodial, so the bitcoin you buy is held in your own wallet. Relai covers the Bitcoin network fee when you buy; when you sell, the network fee is included in the price shown. | No | 7.5 /10 |
 Plus500 | 18 | 0Plus500 offers crypto as CFDs in the EEA. It charges no fee to open or close a trade and is paid mainly through the spread built into its quoted price. % | Not possiblePlus500 offers crypto as CFDs, so there are no coins to withdraw. | No | 7.5 /10 |
 WhiteBIT | 340 | 0.1 % | VariesWhiteBIT bases this fee on blockchain fees and the price of bitcoin, and it can change the fee without notice. On 2026-10-03 it listed 0.00009 BTC for a withdrawal on the Bitcoin network. | No | 7.4 /10 |
 Gate.io | 1464 | 0.1 % | ₿ 0.00003 | No | 7.2 /10 |
 BitFlyer | 15 | 0.1bitFlyer USA entry tier for Lightning Spot; bitFlyer Europe also charges 0.10%. On bitFlyer USA, the Buy/Sell service has no separate fee, but its prices include a fee of 0.1% to 6.0%, and more when prices move sharply. % | ₿ 0.0004 | Yes | 7.1 /10 |
 Hotcoin | 300 | 0.2 % | ₿ 0.00003 | No | 7.1 /10 |
 bitcoin.de | 8 | 0.5 % | ₿ 0.000079 | No | 7 /10 |
 Gemini | 80 | 1.2 % | VariesGemini charges a dynamic fee meant to cover the Bitcoin network fee. Estimated network cost on 2026-10-03: about $0.36 (range $0.12 to $0.83 over the previous 24 hours, mempool.space). | Yes | 6.5 /10 |
 LBank | 1349 | 0.1 % | ₿ 0.00005 | No | 6.3 /10 |
 Libertex | 100 | 0.1Libertex offers crypto only as CFDs. It charges a 0.1% commission on crypto CFDs, and the spread varies with the market. % | Not possibleLibertex offers crypto only as CFDs, so there are no coins to withdraw. | No | 6.1 /10 |
 Upbit | 359 | 0.05 % | ₿ 0.0002 | No | 6 /10 |
About the author
Ethan Parker is Senior Content Editor at Exchange Flow. He has followed crypto since 2015, from Bitcoin and Ethereum to the exchanges people use to buy and trade them.
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