Pionex review
Pionex operates as a centralized exchange that separates user assets from its own operating funds. It provides a Merkle-tree reserve proof. At verification level LV.1, users are required to submit only their country and full name, without any document. This level allows trading, crypto deposits, and withdrawals up to 20,000 USDT within a rolling 24-hour period. For fiat deposits, verification level LV.2 is necessary, requiring a government ID and facial recognition, which increases the withdrawal limit to 1,000,000 USDT every 24 hours. In the US, Pionex is only available through Webot, a separate platform run by Pionex Inc. In our view, Pionex fits traders who stay below the LV.1 limit.
ID above a limit
Pionex asks for ID above a limit, per its own pages.
Choose Pionex if
Who Pionex suits, from the values on this page.
Pionex might not be the right fit if
- You want to skip ID checks: Pionex's terms let it ask for ID.
- You do not want an account: Pionex needs one.
- You want Monero: Pionex does not list it.
- You want Lightning: Pionex does not support it.
- You want a service with no incident on record: Pionex had one in 2026.
Inside Pionex
- Platforms
- Apps listed in the App Store and on Google Play (app_rating_ios and app_rating_android, checked today)
What you get with Pionex
Yes, no or partly, from our dataPrivacy 0 of 6
- No IDNo
- No accountNo
- Tor built inNot statedNot statedPionex's own pages we checked do not say. This is not the same as no.
- Onion addressNoNone published
- I2P addressNoNone published
- Works without JavaScriptNot statedNot statedPionex's own pages we checked do not say. This is not the same as no.
Coins 2 of 4
- BitcoinYes
- MoneroNo
- LightningNo
- ZcashYes
Custody and code 0 of 3
- You hold the keysNo
- Open sourceNot statedNot statedPionex's own pages we checked do not say, checked Oct 14, 2026. This is not the same as no.
- Address screeningNot statedNot statedPionex's own pages we checked do not say. This is not the same as no.
When can Pionex ask for your ID?
Above a limit, per Pionex's own pages. Labels come from each provider's terms, never from our guess.
- 1Never, by designNo company holds your order, so nobody can ask
- 2Only if you chooseID only for extras you opt into
- 3If a payment is flaggedNo ID by default; checks when a risk system flags you
- 4Above a limitPionex is on this stepID once you pass a stated amount
- 5AlwaysID before you trade, deposit or withdraw
If a check comes and you do not pass it
When risk control requires LV.2 during a withdrawal, the withdrawal continues only after ID and facial verification are approved. The Terms allow Pionex to block access, suspend or terminate the account and freeze part or all digital assets, with or without notice, among other reasons if it is unable to verify or authenticate information the user provides; orders are not processed until requested KYC documents are provided.
“If you are required to complete KYC2, please submit a photo of a valid government-issued identification document and complete facial recognition. Once approved, you can continue withdrawing funds. [...] and/or freeze part or all digital assets in your Account, at any time, with or without notice to you, if: [...] 1.1.2 We are unable to verify or authenticate any information you provide to us; or [...] we will not be able to process your order until the information requested is provided in a timely manner and to our satisfaction”
What triggers a check: Any use: LV.1 self-declaration (country or region, full name) before trading or deposits; withdrawals above 20,000 USDT per 24 hours or 100,000 USD per 30 days (LV.2); fiat deposits (LV.2); risk control during a withdrawal (LV.2 even for LV.1 accounts, AML); requests for additional KYC documents based on risk assessment (Terms, Customer Due Diligence)
Not stated on Pionex's pages: fee on refusal, refund policyPionex's own pages we checked do not say. This is not the same as no.
Checked October 23, 2026
What Pionex costs
| What | Pionex |
|---|---|
| Trade fee | Spot: 0.050% maker and taker; leveraged tokens 0.100%; futures 0.020% maker, 0.050% taker; lower fees for VIP; withdrawal fee fixed per coin and network |
| No-ID limit | None at LV.0 (no trading, no deposits, 0 USDT withdrawals); with LV.1 (name and country only, no ID document): trading, crypto deposits and withdrawals up to 20,000 USDT per rolling 24 hours and 100,000 USD per 30 days |
What Pionex knows about you
Who sees what during a trade, and who runs it.
During a trade
No ID check does not make a bank payment private.
Network and who runs it
- Warrant canary
- Not published
Checked October 23, 2026
Track record and code
One US multistate consent order against the US entity (2025), one regulator investor alert (Malaysia), one unconfirmed press report of a 2022 attack; no confirmed hack of pionex.com found.
Incidents
- 20262026: Securities Commission Malaysia Investor Alert List: operating a digital asset exchange without registration.
- 2025May 28, 2025: Multistate consent order (Nebraska, North Carolina, Ohio, South Dakota) with Pionex Inc., the US entity (Webot, formerly Pionex.US): findings include failure to collect sender and beneficiary information for transfers over $3,000, an insufficient information security program and unlicensed money transmission in North Carolina and Ohio in 2022; administrative penalty $20,000, quarterly progress reports for two years; Pionex admits no wrongdoing.
- 2022Mar 6, 2022: Press report (lead only, single outlet citing Wu Blockchain): attack on Pionex, deposits and withdrawals paused during a wallet update, affected clients reportedly compensated; not confirmed by a Pionex source.
Checked October 23, 2026
Community
Discussions about Pionex on Reddit (opens in a new tab) (r/Pionex)
More facts we checked on Pionex
- Onion address
- Not published
- I2P address
- Not published
Pionex in the US and elsewhere
In the US
US availability: With conditions: only through Webot (formerly Pionex.US), operated by Pionex Inc. (Delaware, NMLS 2284360) at pionex.us, a separate platform with its own account, fees (maker 0.1%, taker 0.5%) and terms; not offered in Alaska, Hawaii, Georgia and New York per its User Agreement; the global pionex.com terms list the United States as a Restricted Jurisdiction
If you are a US person, US sanctions rules apply to you whether or not a service asks for ID.
Outside the US
Excluded countries: Not statedPionex's own pages we checked do not say, checked Oct 23, 2026. This is not the same as no.
Regional rule: Not statedPionex's own pages we checked do not say. This is not the same as no.
Where you live and the provider's terms
Many services on this page do not serve every country. Some exclude people because of where they live or their citizenship, not only where they connect from. Read the provider's terms before you send funds. If the terms exclude you, do not use the service, and do not try to get around the restriction, for example with a VPN.
Taxes
A service that does not ask for ID does not change your taxes. In the US, the federal income tax return asks a yes-or-no question about digital assets, and you must report digital asset transactions whether or not they result in a gain or loss. In the UK, you may owe Capital Gains Tax when you sell, swap or spend crypto, and you must keep your own records. Rules in other countries differ.
No KYC is not anonymity
"No KYC" here means the provider says it does not ask for ID in the cases its terms describe. It does not make you anonymous. Pionex's terms say it can ask for ID in these cases: Any use: LV.1 self-declaration (country or region, full name) before trading or deposits; withdrawals above 20,000 USDT per 24 hours or 100,000 USD per 30 days (LV.2); fiat deposits (LV.2); risk control during a withdrawal (LV.2 even for LV.1 accounts, AML); requests for additional KYC documents based on risk assessment (Terms, Customer Due Diligence). Regulated exchanges you send funds from or to may have to collect information about who sends and who receives a crypto transfer. Your tax duties stay the same.
Funds can be held
If a provider asks for more information during a swap or a withdrawal, it may hold your funds until it gets it. Its terms decide what happens next. In the UK, a crypto business that asks for information on a transfer to or from a self-custody wallet, and does not receive it, must not pass the funds on. Read what the provider's terms say before you send. Pionex's terms say that if a check is requested and not completed: when risk control requires LV.2 during a withdrawal, the withdrawal continues only after ID and facial verification are approved. The Terms allow Pionex to block access, suspend or terminate the account and freeze part or all digital assets, with or without notice, among other reasons if it is unable to verify or authenticate information the user provides; orders are not processed until requested KYC documents are provided.
Checked October 23, 2026
Exchanges to compare with Pionex
Other active services in this category from our list. The shield shows each one's ID rule from its own terms.
Pionex side by side
From our privacy data, the same fields for every service| What | Pionex | Crypton Exchange | NonKYC.io | BloFin | CoinEx | Toobit |
|---|---|---|---|---|---|---|
| ID rule | ID above a limit | No ID, by design | No ID, by design | ID above a limit | ID above a limit | ID above a limit |
| Account | Needed | Not stated | Needed | Needed | Needed | Needed |
| You hold the keys | No | Not stated | No | No | Not stated | No |
| Monero | No | Not stated | Yes | No | Not stated | No |
| Lightning | No | Not stated | No | Not stated | Not stated | No |
| Open source | Not stated | Not stated | No | No | Not stated | Not stated |
Checked October 23, 2026
Short answers about Pionex
From the data on this page.
Does Pionex ask for ID?
Pionex asks for ID above a limit, per its own pages. You need an account.
How much can you trade on Pionex without ID?
20,000 USDT per 24 hours, withdrawals.
Who holds your coins during a Pionex trade?
Held by the provider. Custodial: user assets are kept by Pionex, separate from operational funds, with a Merkle-tree reserve proof.
Can you buy Monero on Pionex?
No. Pionex does not list Monero, per its own pages.
What does Pionex cost?
Trade fee: Spot: 0.050% maker and taker; leveraged tokens 0.100%; futures 0.020% maker, 0.050% taker; lower fees for VIP; withdrawal fee fixed per coin and network.
Who checked this page
Sources, how we read the terms and our process
Sources
- api.pionex.com/api/v1/common/symbols, for status, checked October 7, 2026
- api.pionex.com/api/v1/common/symbols, for Monero and Zcash, checked October 22, 2026
- coincodecap.com/crypto-exchange-and-trading-bot-provider-pionex-attacked, for incidents, checked October 23, 2026
- dlr.sd.gov/banking/legal/documents/pionex-consent-order.pdf, for warrant canary, onion address and I2P address, checked October 22, 2026
- dlr.sd.gov/banking/legal/documents/pionex-consent-order.pdf, for incidents, checked October 23, 2026
- help.pionex.com/en/articles/14607868-how-to-buy-cryptocurrency-with-bank-transfer, for ways to pay, checked October 15, 2026
- help.pionex.com/en/articles/14607876-list-of-unsupported-countries-regions-phone-numbers-kyc-verification, for excluded countries, checked October 23, 2026
- help.pionex.com/en/articles/14616229-identity-verification-kyc-complete-guide, for ID rule and what triggers a check, checked October 22, 2026
- help.pionex.com/en/articles/14616229-identity-verification-kyc-complete-guide, for what happens if a check fails, checked October 23, 2026
- itunes.apple.com/lookup, for platforms, checked October 22, 2026
- pionex.com/blog/pionex-terms-of-service, for operator and excluded countries, checked October 23, 2026
- pionex.com/blog/privacy-policy-2, for account and data collected, checked October 23, 2026
- pionex.com/en, for custody, custody in detail and I2P address, checked October 23, 2026
- pionex.com/en/fees, for no-ID limit and fees, checked October 22, 2026
- pionex.com/en/fees, for bitcoin and Lightning, checked October 23, 2026
- pionex.us/blog/pionex-us-user-agreement, for US availability, checked October 22, 2026
- sc.com.my/investor-alert-list, for incidents, checked October 23, 2026
How we read the terms
We do not give privacy services a score. We record what each provider's own pages say: when it asks for ID, the limits, who holds your coins and what it costs. Labels come from each provider's terms, never from our guess. How we read the terms
Our process
We take fees, availability, licenses and coin counts from primary sources: Pionex's own fee schedules, terms and help pages, and the public registers kept by regulators. Every value carries the date we last checked it. The values on this page were checked between October 7, 2026 and October 23, 2026.
Not legal or tax advice. This page explains how these services work and what their own terms say. It is general information, not legal, tax or financial advice. Rules differ by country and change often. Check the rules where you live, or ask a qualified professional, before you use any service listed here.