Do you have ideas or suggestions for changes? Then we look forward to your feedback! We make every effort to keep all metrics and information as up-to-date as possible. However, if you discover an error or outdated information, we would be delighted to hear from you.
Feel free to write to us:
Transferable to your own wallet
Self-custody of cryptocurrencies plays an important role for many users who want to manage their cryptocurrencies and thus their "private keys" themselves and not leave them in the hands of the exchange. Most exchanges offer the option of sending the purchased cryptocurrencies to their own wallet.
Deposit protection is a safeguard for the assets of users of a stock exchange or broker, which is intended to protect investors in the event of insolvency or a high loss due to a hacker attack. Service providers based in Germany are legally obliged to provide deposit protection of €100,000. In some cases, international exchanges have a special insurance policy that covers a certain portion of the assets instead of a deposit guarantee.
The overall rating is the average of our individual ratings. Our ratings do not constitute investment advice, but merely our personal opinion. You are welcome to use them as rough indicators and additional perspective. In the dynamic and fast-growing crypto sector, parameters can often change from one day to the next, so we cannot guarantee that the rating data is up to date. Therefore, please never use our ratings as an isolated basis for decision-making and not as a substitute for your own research.
This rating describes our personal assessment of the user-friendliness of the product. How easy is the onboarding process? How modern is the user interface and is it easy to use? Are all the important functions quick and easy to find? We ask ourselves all these questions in order to give a personal rating from 1 to 10 points.
This rating describes our assessment of the fee structure of a stock exchange or broker. It is not only the amount of fees that can differ, but also the type of fees. The most common type of fees for crypto exchanges are the "maker/taker" fees or spreads. In some cases, there are also hidden fees that are not recognizable to users at first glance.
For products or services in the crypto space, trust and security should be the biggest factors in the selection process. Since we could not seriously evaluate the technical security of a platform or product, we analyze publicly available factors such as security features, location, regulation, certifications, audits, team/company, general reputation and, of course, track record.
Crypto doesn't have to be cryptic. Especially for beginners, the first contact with the crypto world can be overwhelming. With this rating, we give our assessment of how easy it is for beginners to find their way around: from the onboarding process to using the most important functions.
Customer support is an important factor for many users. A long wait or no response at all in the event of problems can be frustrating, especially when it comes to sensitive topics such as finances. With this rating, we give our assessment of the quality of customer support. In order to provide as balanced an assessment as possible, we also include user opinions from other platforms in our evaluation.
Some exchanges and brokers are regulated by financial supervisory authorities in certain countries/states. This often entails strict financial regulatory requirements and compliance requirements to which the company must adhere. Regulatory clarity can contribute to greater transparency and thus also greater trustworthiness.
Gemini vs Crypto.com in comparison
Overview
Crypto.com was founded in 2016. It serves US customers mainly through Foris DAX, Inc., a Delaware corporation, and customers in the EEA through Foris DAX MT Limited in Malta, which holds a MiCA license from the MFSA. Its App covers buying, selling, staking, cards and, in the US, stocks, and the Crypto.com Exchange is its order book.
- Available in all 50 US states, New York included
- New York trust company licensed by NYDFS
- Crypto, US stocks, staking and a credit card from one provider
- SOC 1 and SOC 2 Type 2 exams and audited financial statements
- Free ACH deposits and withdrawals
- Higher entry-tier trading fees than Kraken, Coinbase Advanced or OKX US
- 80 crypto assets, fewer than Kraken or Coinbase
- No perpetual futures for US customers
- No proof-of-reserves report found
- No credit card payments
- Available in 49 US states, Washington, DC and the US territories
- Exchange spot fees from 0.25% maker and 0.50% taker, lower with volume or a CRO balance
- More than 12,000 commission-free stocks and ETFs for US customers
- MiCA license in the EEA through the MFSA
- No Crypto.com fee on ACH deposits from 1 USD
- Not available in New York
- App trades cost 0.8% plus a possible spread without a paid Level Up plan
- Bitcoin withdrawals cost 0.0004 BTC on the Exchange
- Latest published proof of reserves covers balances as of December 7, 2022
- Two separate apps with different fee models
Features Comparison
- Cryptocurrencies
- Cryptocurrencies
1.2
%
1.20%
0.60%
Varies
0.5
%
0.50%
0.25%
Varies
80
+
$
0
416
+
$
1
- Cashback program
- Discount on fees
- Earn interest through staking
- Further advantages & features
Exchange Rating
Functions
- Gemini Credit Card
- Gemini Wallet
- Crypto.com Visa Card
- Earn interest on crypto
- NFT marketplace
Company Details
Our Review
Gemini is a US crypto exchange whose New York trust company is licensed by NYDFS, and it serves customers in all 50 US states. In our view it suits buyers who want a regulated provider offering crypto, US stocks and a credit card. Active traders pay higher entry-tier fees on ActiveTrader than at Kraken or on Coinbase Advanced.
Crypto.com suits buyers in 49 US states, Washington, DC and the US territories, the EEA and the UK who want crypto, a card and, in the US, stocks in one app. Its Exchange starts at 0.25% maker and 0.50% taker; App trades carry 0.8% plus a possible spread. In our view, active traders should look at Kraken, and New York residents at Coinbase.
Security Premium vs Feature Value
Gemini positions itself as the security-focused exchange worth paying premium fees for. Crypto.com positions itself as a full ecosystem with competitive fees. The fee gap raises the question: is Gemini's security worth more than twice the trading cost?
Fee Comparison
The Gemini ActiveTrader fee schedule starts at 0.60% maker and 1.20% taker. The Crypto.com Exchange starts at 0.25% maker and 0.50% taker, less than half the Gemini rates.
Security and Trust
Gemini emphasizes its good security concept and scores 7/10 on security.
Crypto.com scores 8/10 with mainstream visibility and ecosystem backing. Both are reasonably trustworthy.
Features
Crypto.com offers Visa card for spending, interest earning, and a full ecosystem. More ways to use your crypto.
Gemini offers the Gemini Card and wallet. Similar concept but less aggressive execution.
Coin Selection
Crypto.com lists over 400 cryptocurrencies. Gemini offers about 80. Crypto.com has more variety.
The Decision
Gemini at 6.5 suits users who specifically value its security positioning and accept premium fees.
Crypto.com at 8.0 suits users who want more features, more coins, and lower fees. The rating gap reflects capability.
About the author
At Exchange Flow, Ethan is recognized as the resident crypto expert. With 10+years of experience navigating the waters of global crypto exchanges, Ethan is a trusted voice in the ever-evolving world of digital currencies. He tests and scrutinizes exchanges so you don’t have to, offering reviews and articles that newbies and seasoned traders alike find invaluable. When he’s not coding, Ethan likes to travel and play retro games. He uses his crypto earnings to fund his trip around the globe.
