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Transferable to your own wallet
Self-custody of cryptocurrencies plays an important role for many users who want to manage their cryptocurrencies and thus their "private keys" themselves and not leave them in the hands of the exchange. Most exchanges offer the option of sending the purchased cryptocurrencies to their own wallet.
Deposit protection is a safeguard for the assets of users of a stock exchange or broker, which is intended to protect investors in the event of insolvency or a high loss due to a hacker attack. Service providers based in Germany are legally obliged to provide deposit protection of €100,000. In some cases, international exchanges have a special insurance policy that covers a certain portion of the assets instead of a deposit guarantee.
The overall rating is the average of our individual ratings. Our ratings do not constitute investment advice, but merely our personal opinion. You are welcome to use them as rough indicators and additional perspective. In the dynamic and fast-growing crypto sector, parameters can often change from one day to the next, so we cannot guarantee that the rating data is up to date. Therefore, please never use our ratings as an isolated basis for decision-making and not as a substitute for your own research.
This rating describes our personal assessment of the user-friendliness of the product. How easy is the onboarding process? How modern is the user interface and is it easy to use? Are all the important functions quick and easy to find? We ask ourselves all these questions in order to give a personal rating from 1 to 10 points.
This rating describes our assessment of the fee structure of a stock exchange or broker. It is not only the amount of fees that can differ, but also the type of fees. The most common type of fees for crypto exchanges are the "maker/taker" fees or spreads. In some cases, there are also hidden fees that are not recognizable to users at first glance.
For products or services in the crypto space, trust and security should be the biggest factors in the selection process. Since we could not seriously evaluate the technical security of a platform or product, we analyze publicly available factors such as security features, location, regulation, certifications, audits, team/company, general reputation and, of course, track record.
Crypto doesn't have to be cryptic. Especially for beginners, the first contact with the crypto world can be overwhelming. With this rating, we give our assessment of how easy it is for beginners to find their way around: from the onboarding process to using the most important functions.
Customer support is an important factor for many users. A long wait or no response at all in the event of problems can be frustrating, especially when it comes to sensitive topics such as finances. With this rating, we give our assessment of the quality of customer support. In order to provide as balanced an assessment as possible, we also include user opinions from other platforms in our evaluation.
Some exchanges and brokers are regulated by financial supervisory authorities in certain countries/states. This often entails strict financial regulatory requirements and compliance requirements to which the company must adhere. Regulatory clarity can contribute to greater transparency and thus also greater trustworthiness.
Relai is a beginner-friendly app that simplifies Bitcoin purchases without requiring verification, making it ideal for long-term investment strategies through savings plans. The ability to transfer Bitcoin directly to personal wallets adds to its appeal. However, the platform is limited to Bitcoin only, and its fees are relatively high compared to other exchanges. Overall, Relai is a good option for those focused solely on Bitcoin and seeking a straightforward, no-frills experience.
Overview
Quick Facts
Relai, a Swiss app, simplifies the Bitcoin purchase process without the need for verification. Users can establish weekly or monthly savings plans, with the option to have Bitcoin directly transferred to their personal wallets, bypassing temporary storage on Relai.
Informations
Pro's & Con's
- Easy handling
- Savings plan on Bitcoin
- No verification required
- Purchase directly to your own wallet
- Only Bitcoin available
- Relatively high fees
Relai
Features
Feature Overview
Unique Features
- Savings plan
- Purchase without verification
- Transfer to wallet possible upon purchase
Tradable Assets
- Cryptocurrencies
Trading Options
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Relai
User Interface
Customer Reviews
-- reviews
/ 5 average rating fromWrite a Review
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Relai
User Reviews
The intuitiveness and user-friendly design of Relai is frequently cited as one of its key attributes. Novice users in particular find the app's simplicity and ease-of-use to be highly advantageous. That being said, some users have signaled that they would like to see the app expanded to include further functionalities, as well as a desktop version of the platform.
Relai's singular focus on Bitcoin is perceived as both a limitation and an advantage, with many users valuing the simplicity and the option for regular purchases through savings plans.
Relai has a reputation for making it simple and easy for bitcoin beginners to purchase. But many people seem to want more comprehensive educational resources, as well.
While a simple fee structure, the fees at Relai can be up to 3% per transaction which can seem high to some users who want cheaper cost for s crypto trading exchange that is more competitive.
Relai is trusted by users for its strong security features like no KYC and users’ freedom to possess Bitcoin. However, some users raise concerns that the lack of 2FA could be a security loophole.
Relai's customer service is somewhat inconsistent. While some users have found it to be efficient and responsive, others have experienced delays in receiving assistance, as well as inadequate support.
In sum, Relai sees a bit of mixed reviews; users like how straightforward its platform is and its focus on Bitcoin, but are concerned about high fees, limited capabilities and that it's lacking some security features such as two-factor authentication.
About
Relai
Relai
Users?
Score
About the author
At Exchange Flow, Ethan is recognized as the resident crypto expert. With 10+years of experience navigating the waters of global crypto exchanges, Ethan is a trusted voice in the ever-evolving world of digital currencies. He tests and scrutinizes exchanges so you don’t have to, offering reviews and articles that newbies and seasoned traders alike find invaluable. When he’s not coding, Ethan likes to travel and play retro games. He uses his crypto earnings to fund his trip around the globe.
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