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Transferable to your own wallet
Self-custody of cryptocurrencies plays an important role for many users who want to manage their cryptocurrencies and thus their "private keys" themselves and not leave them in the hands of the exchange. Most exchanges offer the option of sending the purchased cryptocurrencies to their own wallet.
Deposit protection describes how a provider safeguards customer assets if it becomes insolvent or loses funds in a hack. Government deposit insurance does not cover crypto held on an exchange: FDIC insurance in the US and the EU deposit guarantee of up to €100,000 per depositor and bank cover money held at banks only. Some exchanges run their own insurance policy or protection fund instead, which covers part of customer assets on terms the exchange sets.
The overall rating is our editorial judgment of the platform as a whole. It draws on the six individual ratings, but it is not their average and has no fixed weights. Our ratings do not constitute investment advice, but merely our personal opinion. You are welcome to use them as rough indicators and additional perspective. In the dynamic and fast-growing crypto sector, parameters can often change from one day to the next, so we cannot guarantee that the rating data is up to date. Therefore, please never use our ratings as an isolated basis for decision-making and not as a substitute for your own research.
This rating describes our personal assessment of the user-friendliness of the product. How easy is the onboarding process? How modern is the user interface and is it easy to use? Are all the important functions quick and easy to find? We ask ourselves all these questions in order to give a personal rating from 1 to 10 points.
This rating describes our assessment of the fee structure of a stock exchange or broker. It is not only the amount of fees that can differ, but also the type of fees. The most common type of fees for crypto exchanges are the "maker/taker" fees or spreads. In some cases, there are also hidden fees that are not recognizable to users at first glance.
For products or services in the crypto space, trust and security should be the biggest factors in the selection process. Since we could not seriously evaluate the technical security of a platform or product, we analyze publicly available factors such as security features, certifications, audits, team/company, general reputation and, of course, track record.
Crypto doesn't have to be cryptic. Especially for beginners, the first contact with the crypto world can be overwhelming. With this rating, we give our assessment of how easy it is for beginners to find their way around: from the onboarding process to using the most important functions.
Customer support is an important factor for many users. A long wait or no response at all in the event of problems can be frustrating, especially when it comes to sensitive topics such as finances. With this rating, we give our assessment of the quality of customer support. In order to provide as balanced an assessment as possible, we also include user opinions from other platforms in our evaluation.
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EXMO: ClosingDetails
EXMO Review
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Exmo is a UK-based exchange that appeals to beginners with its simple interface and a broad range of fiat currencies. However, its limited cryptocurrency selection, issues with account freezes, and mixed customer support reviews may be concerns for some users. While fees are competitive at 0.1%, security reviews indicate potential weaknesses. Overall, Exmo is a decent choice for casual traders but might not meet the needs of more advanced users.
Overview
Quick Facts
Founded in 2013 and headquartered in the UK, EXMO is a globally accessible cryptocurrency exchange with clients and employees hailing from around the world. Presently, the EXMO Trading Platform is available to individuals in over 200 countries.
Informations
Pro's & Con's
EXMO
Features
Feature Overview
Unique Features
- Wide range of accepted fiat currencies
- 192 trading pairs
- Cashback program
Tradable Assets
- Cryptocurrencies
Trading Options
- Derivatives
Our
EXMO
Review
Our Rating
Conclusion
Exmo is a UK-based exchange that appeals to beginners with its simple interface and a broad range of fiat currencies. However, its limited cryptocurrency selection, issues with account freezes, and mixed customer support reviews may be concerns for some users. While fees are competitive at 0.1%, security reviews indicate potential weaknesses. Overall, Exmo is a decent choice for casual traders but might not meet the needs of more advanced users.
Customer Reviews
/ 5 average rating from 0 reviews
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Exmo is guilty of ignoring the key aspect of it's user experience. Their service is limited by the products and cryptocurrencies presented and friction is introduced during the onboarding process where users not only have to pick their login name for the platform but also provide a phone number beforehand just to get started.
Exmo is a dependable UK-based cryptocurrency exchange encased in solid security walls. It has a wide selection of coins and boasts some unique features that aren't available on many other exchanges. It's a great place for traders on either end of the spectrum — from the most seasoned pros, to people dared to dip their toes into the world of trading for the first time — with its minimal fees and front-end user interface.
Although Exmo has been praised for its user-friendly interface and ease of trading, other facets of the platform have been met with less enthusiasm.
The fee structure is recognized for its competitiveness. However, the transparency around the costs of overnight positions and financing could be improved, according to some users.
Exmo has received poor reviews from users, with many reporting issues with withdrawals and account freezes
The support provided by Exmo is typically viewed as a positive experience, largely due to the fast responses and round-the-clock availability. Some critiques have centered on language barriers and unclear messaging.
Exmo is generally well-regarded and trustworthy, with criticisms about its sign-up experience and the minimal amount of tokens available. While fees are similar to others, users do worry about withdrawals and account freezes. Customer support experiences with the platform have different accordingly.
About
EXMO
EXMO
| Crypto Exchange | Cryptos | Trading Fee | Withdrawal Fee | For US Users? | EF Score |
|---|---|---|---|---|---|
 WEEX | 1173 | 0.1 % | ₿ 0.00016 | No |  9.8 /10 |
 MEXC | 1262 | 0.05 % | ₿ 0.00002 | No | 9.6 /10 |
 Binance | 416 | 0.1 % | VariesBinance sets this fee itself and adjusts it to activity on the Bitcoin network. On 2026-10-03 it charged 0.00002 BTC for a Bitcoin network withdrawal, about $1.69 at Binance's BTC/USDT price. | No | 9.4 /10 |
 OKX | 304 | 0.35OKX US entry tier (OKX INC.) for US residents. The global and EEA entry tier is 0.08% maker and 0.10% taker. % | VariesOKX charges the Bitcoin network fee it shows on its withdrawal page, and the amount changes with network load. On 2026-10-05 it showed 0.000015 BTC, about $1.29 at the OKX BTC index price. | Yes | 9.3 /10 |
 Bitpanda | 568 | 0.99 % | VariesBitpanda adjusts this fee to congestion on the Bitcoin network and says it earns nothing from it. On 2026-10-03 it showed 0.00000598 BTC, about $0.51 at Bitpanda's BTC price. | No | 9.2 /10 |
 KuCoin | 837 | 0.1 % | ₿ 0.00009 | No | 8.9 /10 |
 Bitvavo | 426 | 0.25 % | VariesBitvavo sets this fee itself and changes it with blockchain capacity. On 2026-10-03 it charged 0.000017 BTC, about $1.44 at Bitvavo's BTC/USDC price. | No | 8.8 /10 |
 eToro | 150 | 1 % | VariesMoving BTC from your eToro investment account to the eToro crypto wallet costs 2% of the amount (at least $1, at most $100). Sending it from the wallet to an external address then costs only the Bitcoin network fee. | Yes | 8.8 /10 |
 Kraken | 629 | 0.8 % | VariesKraken may adjust this fee as its costs and market conditions change. On 2026-10-03 its fee page showed 0.000015 BTC for a Bitcoin withdrawal when viewed from the US. | Yes | 8.8 /10 |
 Pionex | 311 | 0.05 % | ₿ 0.000018 | No | 8.5 /10 |
 Bybit | 393 | 0.1 % | VariesBybit sets this fee itself and changes it often. Between 2026-10-02 and 2026-10-05 it showed 0.000035 to 0.000068 BTC for a Bitcoin network withdrawal. | No | 8.5 /10 |
 Coinbase | 407 | 0.9Coinbase Advanced spot entry tier for US residents. In the EU and UK the entry tier is 0.25% maker and 0.50% taker; in Brazil, India and other international markets it is 0.09% maker and 0.10% taker. % | VariesCoinbase sets this fee from its own estimate. Estimated Bitcoin network cost on 2026-10-03: about $0.36 (range $0.12 to $0.83 over the previous 24 hours, mempool.space). | Yes | 8.3 /10 |
 BSDEX | 10 | 0.35 % | ₿ 0 | No | 8.2 /10 |
 Bitfinex | 68 | 0 % | ₿ 0.00006 | No | 8.1 /10 |
 Bitstamp | 114 | 0.4 % | VariesBitstamp charges its own estimate of the Bitcoin network fee plus a processing fee it does not publish, and shows the total before you confirm. Estimated network cost on 2026-10-03: about $0.36 (range $0.12 to $0.83 over the previous 24 hours, mempool.space); the processing fee comes on top. | Yes | 8.1 /10 |
 Bitget | 511 | 0.1 % | ₿ 0.00002 | No | 8 /10 |
 justTRADE | 73 | 0.125justTRADE charges no maker or taker fees. You pay a 0.125% commission per crypto order plus a spread of at least 0.175% in the price. % | Not possiblejustTRADE does not allow transfers of crypto into or out of your account. | No | 8 /10 |
 Crypto.com | 416 | 0.5 % | VariesCrypto.com Exchange quotes 0.0004 BTC for a Bitcoin withdrawal, about $33.82 at its BTC price on 2026-10-03. The quote is based on an estimate of network fees, so the final fee may differ. | Yes | 8 /10 |
 Trade Republic | 50 | 0Trade Republic charges no commission on crypto trades. You pay a €1 settlement fee per trade, plus a spread in the price. % | VariesTrade Republic charges no fee to send crypto; you pay only the Bitcoin network fee. Estimated network cost on 2026-10-03: about $0.36 (range $0.12 to $0.83 over the previous 24 hours, mempool.space). | No | 7.9 /10 |
 Phemex | 139 | 0.1 % | ₿ 0.000015 | No | 7.8 /10 |
 Scalable Capital | 32 | 1% % | Not possibleScalable Capital holds crypto as exchange-traded products (ETPs), not as coins, so you cannot withdraw it to a private wallet. In exceptional cases an ETP issuer may redeem the coins to your own wallet, with its own checks and fees. | No | 7.8 /10 |
 CEX.IO | 272 | 0.25 % | VariesCEX.IO lists this fee as floating and sets the amount itself. On 2026-10-03 it listed 0.000075 BTC, about $6.35 at CEX.IO's BTC price. | Yes | 7.5 /10 |
 Relai | 1 | 1Relai charges a 1.00% service fee on transactions of €50 to €99,999.99, plus its own margin in the price. % | No feeRelai's wallet is non-custodial, so the bitcoin you buy is held in your own wallet. Relai covers the Bitcoin network fee when you buy; when you sell, the network fee is included in the price shown. | No | 7.5 /10 |
 Plus500 | 24 | 0Plus500 offers crypto as CFDs in the EEA. It charges no fee to open or close a trade and is paid mainly through the spread built into its quoted price. % | Not possiblePlus500 offers crypto as CFDs, so there are no coins to withdraw. | No | 7.5 /10 |
 WhiteBIT | 338 | 0.1 % | VariesWhiteBIT bases this fee on blockchain fees and the price of bitcoin, and it can change the fee without notice. On 2026-10-08 it listed 0.00009 BTC for a withdrawal on the Bitcoin network, about $7.48 at WhiteBIT's BTC price. | No | 7.4 /10 |
 Gate.io | 1464 | 0.1 % | VariesGate adjusts its withdrawal fees every hour based on network conditions. On 2026-10-04 its fee page showed 0.00003 BTC for a Bitcoin withdrawal, about $2.57 at Gate's BTC price. | No | 7.2 /10 |
 BitFlyer | 9 | 0.1bitFlyer USA entry tier for Lightning Spot; bitFlyer Europe also charges 0.10%. On bitFlyer USA, the Buy/Sell service has no separate fee, but its prices include a fee of 0.1% to 6.0%, and more when prices move sharply. % | ₿ 0.0004 | Yes | 7.1 /10 |
 Hotcoin | 285 | 0.2 % | ₿ 0.00003 | No | 7.1 /10 |
 bitcoin.de | 8 | 0.5 % | Variesbitcoin.de adjusts this fee regularly to the current Bitcoin network fee and keeps none of it. On 2026-10-22 its fee page showed 0.00000401 BTC, about $0.33 at Coinbase's BTC price. | No | 7 /10 |
 Gemini | 80 | 1.2 % | VariesGemini charges a dynamic fee meant to cover the Bitcoin network fee. Estimated network cost on 2026-10-03: about $0.36 (range $0.12 to $0.83 over the previous 24 hours, mempool.space). | Yes | 6.5 /10 |
 LBank | 885 | 0.1 % | ₿ 0.00005 | No | 6.3 /10 |
 Libertex | 102 | 0.1Libertex offers crypto only as CFDs. It charges a 0.1% commission on crypto CFDs, and the spread varies with the market. % | Not possibleLibertex offers crypto only as CFDs, so there are no coins to withdraw. | No | 6.1 /10 |
 Upbit | 360 | 0.05 % | ₿ 0.0002 | No | 6 /10 |
CFD risk warning: Libertex and Plus500 offer crypto as CFDs (contracts for difference), so you trade on the price without owning the coins. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Most retail investor accounts lose money when trading CFDs with these providers. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
About the author
Ethan Parker is Senior Content Editor at Exchange Flow. He has followed crypto since 2015, from Bitcoin and Ethereum to the exchanges people use to buy and trade them.
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