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Transferable to your own wallet
Self-custody of cryptocurrencies plays an important role for many users who want to manage their cryptocurrencies and thus their "private keys" themselves and not leave them in the hands of the exchange. Most exchanges offer the option of sending the purchased cryptocurrencies to their own wallet.
Deposit protection is a safeguard for the assets of users of a stock exchange or broker, which is intended to protect investors in the event of insolvency or a high loss due to a hacker attack. Service providers based in Germany are legally obliged to provide deposit protection of €100,000. In some cases, international exchanges have a special insurance policy that covers a certain portion of the assets instead of a deposit guarantee.
The overall rating is the average of our individual ratings. Our ratings do not constitute investment advice, but merely our personal opinion. You are welcome to use them as rough indicators and additional perspective. In the dynamic and fast-growing crypto sector, parameters can often change from one day to the next, so we cannot guarantee that the rating data is up to date. Therefore, please never use our ratings as an isolated basis for decision-making and not as a substitute for your own research.
This rating describes our personal assessment of the user-friendliness of the product. How easy is the onboarding process? How modern is the user interface and is it easy to use? Are all the important functions quick and easy to find? We ask ourselves all these questions in order to give a personal rating from 1 to 10 points.
This rating describes our assessment of the fee structure of a stock exchange or broker. It is not only the amount of fees that can differ, but also the type of fees. The most common type of fees for crypto exchanges are the "maker/taker" fees or spreads. In some cases, there are also hidden fees that are not recognizable to users at first glance.
For products or services in the crypto space, trust and security should be the biggest factors in the selection process. Since we could not seriously evaluate the technical security of a platform or product, we analyze publicly available factors such as security features, location, regulation, certifications, audits, team/company, general reputation and, of course, track record.
Crypto doesn't have to be cryptic. Especially for beginners, the first contact with the crypto world can be overwhelming. With this rating, we give our assessment of how easy it is for beginners to find their way around: from the onboarding process to using the most important functions.
Customer support is an important factor for many users. A long wait or no response at all in the event of problems can be frustrating, especially when it comes to sensitive topics such as finances. With this rating, we give our assessment of the quality of customer support. In order to provide as balanced an assessment as possible, we also include user opinions from other platforms in our evaluation.
Some exchanges and brokers are regulated by financial supervisory authorities in certain countries/states. This often entails strict financial regulatory requirements and compliance requirements to which the company must adhere. Regulatory clarity can contribute to greater transparency and thus also greater trustworthiness.
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Overview
Quick Facts
Originating from Austria, Bitpanda has grown into one of Europe's foremost trading platforms for digital assets. Regulated within Europe, it is deemed secure and user-friendly for novices. Bitpanda also facilitates trading in stocks, ETFs, commodities, and precious metals.
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Pro's & Con's
- Simple operation
- Good selection of different assets
- European regulation
- Slightly higher fees
Bitpanda
Features
Feature Overview
Unique Features
- Crypto debit card (Visa)
- Crypto indices
- Monthly savings plan
Tradable Assets
- Cryptocurrencies
- Stocks
- ETFs
- Crypto indices
- Precious metals
Trading Options
- Derivatives
- Margin trading (leverage)
- Bitpanda Pro for trading
Our
Bitpanda
Review
Test Result
Bitpanda
User Reviews
Bitpanda is often praised for its user-friendly interface. The platform is intuitive and easy to understand, even for those who are new to the world of cryptocurrencies. Both the website and mobile app are easy to navigate and the platform as a whole offers a seamless user experience. The ease of verification and the simple process for buying and selling cryptocurrencies are positively highlighted by users. However, some users have reported issues with the mobile app and would like to see improvements.
Bitpanda is acclaimed for its diverse range of cryptocurrencies and innovative features such as Bitpanda Metals for the acquisition of precious metals, alongside cryptocurrency savings plans. However, there's a notable interest in increasing the variety of altcoins offered.
Bitpanda is frequently recommended for beginners due to its user-friendly design and understandable features. The Bitpanda Academy is also commended for providing valuable educational content to novices.
Bitpanda's clear and straightforward fee structure is well-received, despite some users finding the fees to be higher compared to alternatives. While some are content with the cost for the convenience and service, others believe the fees could be more competitive.
Bitpanda is lauded for its security, with measures like 2FA and cold storage, along with regulatory compliance. Isolated incidents of account breaches have caused concern for a few users, though.
Bitpanda's customer support opinions are polarized; some praise the fast and helpful assistance, others cite delays and subpar resolutions, although the comprehensive help section and multi-channel support are recognized.
Bitpanda receives overall positive feedback for its user-friendly approach and diverse offerings. Security and beginner orientation are praised, although fees and customer support effectiveness receive mixed reviews, with some users seeking improvement in these areas.
About
Bitpanda
Bitpanda
Users?
Score
About the author
Ethan is the go-to crypto guru at Exchange Flow, with nearly a decade steering traders through crypto exchange platforms worldwide, Ethan brings welcome clarity to the complex terrain of digital currencies. His hands-on approach to testing and analyzing exchanges worldwide makes his reviews and articles valuable information for readers and newcomers in the crypto world. Beyond his crypto expertise, Ethan is a retro gaming enthusiast and an explorer at heart, using his crypto gains to fuel adventures around the world. Dive into Ethan’s articles and reviews for a global perspective on cryptocurrency that’s as enlightening as it is engaging.
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