.svg)
.webp)
Do you have ideas or suggestions for changes? Then we look forward to your feedback! We make every effort to keep all metrics and information as up-to-date as possible. However, if you discover an error or outdated information, we would be delighted to hear from you.
Feel free to write to us:
Transferable to your own wallet
Self-custody of cryptocurrencies plays an important role for many users who want to manage their cryptocurrencies and thus their "private keys" themselves and not leave them in the hands of the exchange. Most exchanges offer the option of sending the purchased cryptocurrencies to their own wallet.
Deposit protection is a safeguard for the assets of users of a stock exchange or broker, which is intended to protect investors in the event of insolvency or a high loss due to a hacker attack. Service providers based in Germany are legally obliged to provide deposit protection of €100,000. In some cases, international exchanges have a special insurance policy that covers a certain portion of the assets instead of a deposit guarantee.
The overall rating is the average of our individual ratings. Our ratings do not constitute investment advice, but merely our personal opinion. You are welcome to use them as rough indicators and additional perspective. In the dynamic and fast-growing crypto sector, parameters can often change from one day to the next, so we cannot guarantee that the rating data is up to date. Therefore, please never use our ratings as an isolated basis for decision-making and not as a substitute for your own research.
This rating describes our personal assessment of the user-friendliness of the product. How easy is the onboarding process? How modern is the user interface and is it easy to use? Are all the important functions quick and easy to find? We ask ourselves all these questions in order to give a personal rating from 1 to 10 points.
This rating describes our assessment of the fee structure of a stock exchange or broker. It is not only the amount of fees that can differ, but also the type of fees. The most common type of fees for crypto exchanges are the "maker/taker" fees or spreads. In some cases, there are also hidden fees that are not recognizable to users at first glance.
For products or services in the crypto space, trust and security should be the biggest factors in the selection process. Since we could not seriously evaluate the technical security of a platform or product, we analyze publicly available factors such as security features, location, regulation, certifications, audits, team/company, general reputation and, of course, track record.
Crypto doesn't have to be cryptic. Especially for beginners, the first contact with the crypto world can be overwhelming. With this rating, we give our assessment of how easy it is for beginners to find their way around: from the onboarding process to using the most important functions.
Customer support is an important factor for many users. A long wait or no response at all in the event of problems can be frustrating, especially when it comes to sensitive topics such as finances. With this rating, we give our assessment of the quality of customer support. In order to provide as balanced an assessment as possible, we also include user opinions from other platforms in our evaluation.
Some exchanges and brokers are regulated by financial supervisory authorities in certain countries/states. This often entails strict financial regulatory requirements and compliance requirements to which the company must adhere. Regulatory clarity can contribute to greater transparency and thus also greater trustworthiness.
.svg)
Bitpanda is a versatile European platform catering to beginners with its user-friendly interface and diverse asset offerings, including cryptocurrencies, stocks, and precious metals. It stands out for its regulated environment and additional features like savings plans and a crypto debit card. However, slightly higher fees and limited altcoin options might be a consideration for more advanced users. Overall, Bitpanda is a strong choice for those looking for a reliable and accessible platform in Europe.
Overview
Quick Facts
Originating from Austria, Bitpanda has grown into one of Europe's foremost trading platforms for digital assets. Regulated within Europe, it is deemed secure and user-friendly for novices. Bitpanda also facilitates trading in stocks, ETFs, commodities, and precious metals.
Informations
Pro's & Con's
- Simple operation
- Good selection of different assets
- European regulation
- Slightly higher fees
Bitpanda
Features
Feature Overview
Unique Features
- Crypto debit card (Visa)
- Crypto indices
- Monthly savings plan
Tradable Assets
- Cryptocurrencies
- Stocks
- ETFs
- Crypto indices
- Precious metals
Trading Options
- Derivatives
- Margin trading (leverage)
- Bitpanda Pro for trading
Our
Bitpanda
Review
Test Result
Conclusion
Bitpanda is a versatile European platform catering to beginners with its user-friendly interface and diverse asset offerings, including cryptocurrencies, stocks, and precious metals. It stands out for its regulated environment and additional features like savings plans and a crypto debit card. However, slightly higher fees and limited altcoin options might be a consideration for more advanced users. Overall, Bitpanda is a strong choice for those looking for a reliable and accessible platform in Europe.
Customer Reviews
/ 5 average rating from -- reviews
Write a Review
Share your experience! Your review can help others make informed decisions. Let us know what worked well and what could be improved. Your feedback is valuable and will contribute to our community’s knowledge.
Bitpanda
User Reviews
Bitpanda is highly regarded for its user-friendly interface. The platform is quick to grasp and manageable, even for novices in the crypto space. Both the webpage and the app have excellent navigation. Its entire website offers a flawless user interface. Concerning the quick process of verification and buying or selling crypto is made more accessible. Nevertheless, some users are unsatisfied with app errors and want to see these issues being fixed.
Bitpanda is known for its wide range of cryptocurrencies and advanced features like Bitpanda Metals, which enables users to purchase precious metals. Customers can also invest in digital assets via cryptocurrency savings plans. However, customers are asking for an expansion in the variety of altcoins that they can trade on the platform
Bitpanda often comes up as a suggestion for individuals who are new to the crypto world because of its straightforward design and simple functionalities. Also, Bitpanda Academy offers relevant educational materials that could be beneficial for novices.
Some users find that Bitpanda's fees are higher compared to those of other alternatives, but generally, the ease of use and the transparency of the fee structure is well-received. Some users are content with the convenience and quality of service, while others insist that Bitpanda's fees ought to be more competitive.
Bitpanda has received praise for its security features, including two-factor authentication (2FA), cold storage, and regulatory compliance. A small number of users have reported isolated cases of account breaches, which have raised some concerns.
Bitpanda's customer support reviews are mixed, with some users enjoying the fast and responsive assistance, while another set claim that the response was quite delayed and the resolution was not up to the mark. Those who do seek resolution, do like the fact that they have a vast help-section and that the company pushes multi-channel support option.
Bitpanda is generally considered to be a solid choice due to its ease of use and wide choice of offerings. Users commend its security and friendliness towards beginners. While some praise the customer service and fee pricing, others believe these could be improved.
About
Bitpanda
Bitpanda
Users?
Score
About the author
At Exchange Flow, Ethan is recognized as the resident crypto expert. With 10+years of experience navigating the waters of global crypto exchanges, Ethan is a trusted voice in the ever-evolving world of digital currencies. He tests and scrutinizes exchanges so you don’t have to, offering reviews and articles that newbies and seasoned traders alike find invaluable. When he’s not coding, Ethan likes to travel and play retro games. He uses his crypto earnings to fund his trip around the globe.
Compare
Bitpanda
Explore Other Crypto Exchanges
Compare Exchanges by Category
...