Do you have ideas or suggestions for changes? Then we look forward to your feedback! We make every effort to keep all metrics and information as up-to-date as possible. However, if you discover an error or outdated information, we would be delighted to hear from you.
Feel free to write to us:
Transferable to your own wallet
Self-custody of cryptocurrencies plays an important role for many users who want to manage their cryptocurrencies and thus their "private keys" themselves and not leave them in the hands of the exchange. Most exchanges offer the option of sending the purchased cryptocurrencies to their own wallet.
Deposit protection is a safeguard for the assets of users of a stock exchange or broker, which is intended to protect investors in the event of insolvency or a high loss due to a hacker attack. Service providers based in Germany are legally obliged to provide deposit protection of €100,000. In some cases, international exchanges have a special insurance policy that covers a certain portion of the assets instead of a deposit guarantee.
The overall rating is the average of our individual ratings. Our ratings do not constitute investment advice, but merely our personal opinion. You are welcome to use them as rough indicators and additional perspective. In the dynamic and fast-growing crypto sector, parameters can often change from one day to the next, so we cannot guarantee that the rating data is up to date. Therefore, please never use our ratings as an isolated basis for decision-making and not as a substitute for your own research.
This rating describes our personal assessment of the user-friendliness of the product. How easy is the onboarding process? How modern is the user interface and is it easy to use? Are all the important functions quick and easy to find? We ask ourselves all these questions in order to give a personal rating from 1 to 10 points.
This rating describes our assessment of the fee structure of a stock exchange or broker. It is not only the amount of fees that can differ, but also the type of fees. The most common type of fees for crypto exchanges are the "maker/taker" fees or spreads. In some cases, there are also hidden fees that are not recognizable to users at first glance.
For products or services in the crypto space, trust and security should be the biggest factors in the selection process. Since we could not seriously evaluate the technical security of a platform or product, we analyze publicly available factors such as security features, location, regulation, certifications, audits, team/company, general reputation and, of course, track record.
Crypto doesn't have to be cryptic. Especially for beginners, the first contact with the crypto world can be overwhelming. With this rating, we give our assessment of how easy it is for beginners to find their way around: from the onboarding process to using the most important functions.
Customer support is an important factor for many users. A long wait or no response at all in the event of problems can be frustrating, especially when it comes to sensitive topics such as finances. With this rating, we give our assessment of the quality of customer support. In order to provide as balanced an assessment as possible, we also include user opinions from other platforms in our evaluation.
Some exchanges and brokers are regulated by financial supervisory authorities in certain countries/states. This often entails strict financial regulatory requirements and compliance requirements to which the company must adhere. Regulatory clarity can contribute to greater transparency and thus also greater trustworthiness.
Phemex vs Crypto.com in comparison
Overview
Phemex was founded in 2019 and says it has more than 10 million users. It lists 139 crypto assets by our count and 141 perpetual futures pairs, TradFi included, with up to 150x leverage. Spot trades cost 0.10% at the entry tier, futures 0.01% maker and 0.06% taker, and Phemex publishes a monthly proof of reserves.
Crypto.com was founded in 2016. It serves US customers mainly through Foris DAX, Inc., a Delaware corporation, and customers in the EEA through Foris DAX MT Limited in Malta, which holds a MiCA license from the MFSA. Its App covers buying, selling, staking, cards and, in the US, stocks, and the Crypto.com Exchange is its order book.
- Low futures fees: 0.01% maker and 0.06% taker at the entry tier
- 141 perpetual futures pairs, TradFi included, with up to 150x leverage
- Grid, martingale and AI trading bots, plus copy trading
- Monthly proof of reserves with a check of your own balance
- Fixed Bitcoin withdrawal fee of 0.000015 BTC
- Not available in the US, the United Kingdom and four Canadian provinces
- No license; AML registrations only
- Permanently banned from trading in Ontario, and on the warning lists of the UK FCA and Singapore's MAS
- Proof of reserves without a named auditor
- Mid-sized coin list of 139 crypto assets
- Available in 49 US states, Washington, DC and the US territories
- Exchange spot fees from 0.25% maker and 0.50% taker, lower with volume or a CRO balance
- More than 12,000 commission-free stocks and ETFs for US customers
- MiCA license in the EEA through the MFSA
- No Crypto.com fee on ACH deposits from 1 USD
- Not available in New York
- App trades cost 0.8% plus a possible spread without a paid Level Up plan
- Bitcoin withdrawals cost 0.0004 BTC on the Exchange
- Latest published proof of reserves covers balances as of December 7, 2022
- Two separate apps with different fee models
Features Comparison
- Cryptocurrencies
- Cryptocurrencies
0.1
%
0.10%
0.10%
₿
0.000015
0.5
%
0.50%
0.25%
Varies
139
+
$
25
416
+
$
1
- 20% discount on spot fees
- 10% discount on futures fees
- Cashback program
- Discount on fees
- Earn interest through staking
- Further advantages & features
Exchange Rating
Functions
- Spot, futures and margin trading
- Phemex Earn
- Launchpad
- Crypto.com Visa Card
- Earn interest on crypto
- NFT marketplace
Company Details
Our Review
In our view, Phemex is a good fit for active traders: 141 perpetual futures pairs, TradFi included, with up to 150x leverage, entry-tier futures fees of 0.01% maker and 0.06% taker, a 0.10% spot fee, trading bots and copy trading. A monthly proof of reserves adds transparency, and the coin list, at 139 crypto assets, is mid-sized.
Crypto.com suits buyers in 49 US states, Washington, DC and the US territories, the EEA and the UK who want crypto, a card and, in the US, stocks in one app. Its Exchange starts at 0.25% maker and 0.50% taker; App trades carry 0.8% plus a possible spread. In our view, active traders should look at Kraken, and New York residents at Coinbase.
Derivatives Focus vs Lifestyle Ecosystem
Phemex built for derivatives traders seeking low fees. Crypto.com built for mainstream users seeking daily crypto utility. Different platforms for different people.
Platform Focus
Phemex targets traders with derivatives, low fees, and clear trading view.
Crypto.com targets mainstream users with Visa card, earning, and spending integration.
Fee Comparison
Phemex charges 0.10% maker and taker on spot. The Crypto.com Exchange starts at 0.25% maker and 0.50% taker. Phemex is cheaper.
Coin Selection
Phemex lists about 140 cryptocurrencies. Crypto.com offers over 400, about three times as many.
The Decision
Crypto.com at 8.0 suits mainstream users wanting lifestyle features.
Phemex at 7.8 suits active traders wanting low-cost derivatives.
About the author
At Exchange Flow, Ethan is recognized as the resident crypto expert. With 10+years of experience navigating the waters of global crypto exchanges, Ethan is a trusted voice in the ever-evolving world of digital currencies. He tests and scrutinizes exchanges so you don’t have to, offering reviews and articles that newbies and seasoned traders alike find invaluable. When he’s not coding, Ethan likes to travel and play retro games. He uses his crypto earnings to fund his trip around the globe.
